Shipping times may vary as we operate from multiple warehouses. Some products may ship separately if they are stored in different locations

Preparation time is needed which ususally takes 1-5 Business days but it can depend on the order size

Contact us within 24hrs of placing your order, after this time frame we will do our best to cancel however its not guaranteed.

Shipping takes 5-20 Business days, depending on holidays, breaks etc. Please contact us if you have not received your order after a month

From 5-20 Business days

Please take pictures of the package(which shows tracking details) and item you received and contact us